Our Warranty
We Stand Behind Every Brushstroke
Most painters disappear after the final invoice. We come back — with scheduled inspections, proactive touch-ups, and a warranty that actually means something.
Warranty Tier Comparison
Every tier delivers professional quality backed by a real warranty. Choose the level of protection that matches your home and goals.
Good
Rental Ready
- Warranty Term1-Year Limited
- CoveragePeeling, blistering from workmanship
- Proactive ServiceReactive only (you call us)
- High-Traffic WearNot covered
- InspectionStandard
- Paint ProductsCommercial grade (1 coat)
- Touch-Up BlendabilityStandard
- Best ForRentals, flips, budget refreshes
Better
Quality Home
- Warranty Term2-Year Standard
- CoveragePeeling, blistering, fading from workmanship + materials
- Proactive ServiceReactive (you call us)
- High-Traffic WearNot covered
- InspectionStandard
- Paint ProductsPremium: SW Duration Home® / BM Regal Select® (2 coats)
- Touch-Up BlendabilityGood
- Best ForPrimary residences, quality-conscious homeowners
Best
Premium Craftsmanship
- Warranty Term5-Year Proactive™
- CoverageComprehensive: peeling, blistering, fading, cracking + wear
- Proactive ServiceWe contact you — mid-year touch-up visit included
- High-Traffic WearCovered
- InspectionPan-light inspection (every surface checked)
- Paint ProductsUltra-Premium: SW Emerald® / BM Aura® (2+ coats)
- Touch-Up BlendabilityBest — premium products blend seamlessly
- Best ForForever homes, design-conscious owners
How Our 5-Year Proactive Warranty™ Works
Most warranties are reactive — you have to notice a problem, call the company, and hope they answer. Our Proactive Warranty™ means we come to you.
Project Completion
Your Project Manager conducts a pan-light inspection of every surface. You receive a care card explaining surface care, what to watch for, and when to consider repainting.
6-Month Touch-Up Visit
We contact you — not the other way around. Your PM inspects all surfaces for any issues before they become problems. Touch-ups are performed on the spot if needed.
Annual Check-In
Each year for 5 years, we reach out to schedule an inspection. We catch small issues before they become big ones — keeping your home looking its best.
If Something Goes Wrong
Contact us by phone, email, or customer portal. PM assessment scheduled within 48 hours. If covered: repair scheduled within 1 week. If not covered: honest explanation with a repair estimate.
The Proactive Difference
Most painting warranties are pieces of paper that gather dust in a drawer. Our 5-Year Proactive Warranty™ is a living commitment — we schedule the inspections, we make the calls, and we show up. That’s what makes Mission Painting different from every other painter in Kansas City.
Best Exterior Package Exclusive
Forever Home? Forever Warranty!™
For qualifying exterior Best-tier projects on fiber cement siding in pristine condition, Mission Painting guarantees lifelong adhesion of both paint and caulk for as long as it’s your home.
Qualification Criteria
- Best Exterior Package only
- James Hardie™ or LP SmartSide™ fiber cement siding
- Siding must be in pristine condition at time of service
- Covers adhesion of paint and caulk for the life of your ownership
- Exclusions apply — ask your Project Manager for full details
What’s Not Covered
We believe in transparency. Here's what falls outside our warranty so there are never any surprises.
Customer modifications
Changes you make to painted surfaces after our project is complete.
Structural water damage
Damage caused by roof leaks, plumbing problems, or other structural water issues.
Physical impact damage
Damage from furniture, equipment, or other physical contact with painted surfaces.
High-traffic wear (Good & Better tiers)
Normal wear in high-traffic areas is not covered on Good and Better tiers. Best tier covers this.
Extreme climate conditions
Failure to maintain a reasonable interior climate (extreme heat or humidity) that causes paint failure.
Hidden substrate conditions
Substrate conditions not visible or detectable at the time of service.
Spot Repair & Touch-Up Expectations
Aligned with PCA Standard P24 — here's what to expect from warranty touch-up work.
Spot repairs will be a reasonable match in color, gloss, and texture — but visible differences are normal and expected.
Existing finishes age differently than new touch-up materials due to UV exposure and ambient conditions.
Higher gloss finishes show spot repairs more visibly than flat or matte finishes.
Surfaces with natural break points (wall to corner, wall to trim) blend more effectively than open-wall repairs.
Best Tier Advantage
Premium products like Sherwin-Williams Emerald® and Benjamin Moore Aura® have superior touch-up blendability compared to lower-tier products. This is one reason our 5-Year Proactive Warranty™ is paired exclusively with premium paint — better products mean better repairs when they’re needed.
How We Compare
See how our warranty program stacks up against the industry average.
| Industry Average | Mission Painting (Best) | |
|---|---|---|
| Warranty Term | 1–2 years | 5 years (Proactive™) |
| Proactive Inspections | No | Yes — we come to you |
| Mid-Year Touch-Up | No | Included |
| Annual Check-In | No | Every year for 5 years |
| Pan-Light Inspection | No | Every surface, every project |
| PCA Standards Alignment | Rarely referenced | Documented at every tier |
Maintenance Tips
Aligned with PCA Standard P8 — simple care to keep your paint looking great for years.
Cleaning Painted Surfaces
- Use a soft cloth or sponge with mild soap and warm water
- Avoid abrasive cleaners or scrub pads
- For stubborn marks, try a melamine foam eraser on flat/matte finishes
- Rinse with clean water and pat dry
What to Watch For
- Peeling or bubbling, especially near windows and moisture sources
- Cracking along trim joints or at corners
- Fading on south- and west-facing walls
- Mildew growth in bathrooms or humid spaces
When to Consider Repainting
- Interior walls: typically 7–10 years
- Trim and doors: 5–7 years (higher wear areas sooner)
- Exterior siding: 7–10 years depending on exposure
- Decks and porches: 3–5 years
After Your Warranty Period
- We'll still send you an annual reminder with what to look for
- You'll always have priority scheduling as a past customer
- Your Project Manager remains your point of contact for future needs
- Previous project details are kept on file for perfect color matching
Ready to Transform Your Home?
Every Mission Painting project comes with a real warranty. Get your free estimate today — no deposit, no pressure, just honest work.